Need Help With Your Diffuser or Managing a Subscription?
Find guides for diffuser setup, troubleshooting, and subscription management questions — Need more help? Contact us below.
We’ve created helpful video tutorials to guide you through setup and troubleshooting for our Eon Pro Scent Diffuser:
- How to set up and adjust Eon Pro settings
- How to connect the Eon Pro to the Wi-Fi app
- Troubleshooting: Eon Pro not misting
Still need help? feel free to contact us below.
We’ve created helpful video tutorials to guide you through setup and troubleshooting for our Eon Pro Scent Diffuser:
- How to set up and adjust Eon Pro settings
- How to connect the Eon Pro to the Wi-Fi app
- Troubleshooting: Eon Pro not misting
Still need help? feel free to contact us below.
We’ve created helpful video tutorials to guide you through setup and troubleshooting for our Eon Mini Scent Diffuser:
Still need help? feel free to contact us below.
We’ve created helpful video tutorials to guide you through setup and troubleshooting for our Eon Mini Scent Diffuser:
Still need help? feel free to contact us below.
We’ve created helpful video tutorials to guide you through setup and troubleshooting for our Vortex Ultra Scent Diffuser:
- How to set up and connect the Vortex Ultra to the app
- How to install the Vortex Ultra with a HVAC system
Still need help? feel free to contact us below.
We’ve created helpful video tutorials to guide you through setup and troubleshooting for our Vortex Ultra Scent Diffuser:
- How to set up and connect the Vortex Ultra to the app
- How to install the Vortex Ultra with a HVAC system
Still need help? feel free to contact us below.
We’ve created easy-to-follow guides to help you with common subscription questions:
- How to cancel your subscription or change delivery frequency
- How to swap, delete, or add products to your subscription
Still need help? Feel free to contact us below.
We’ve created easy-to-follow guides to help you with common subscription questions:
- How to cancel your subscription or change delivery frequency
- How to swap, delete, or add products to your subscription
Still need help? Feel free to contact us below.

Get in Touch
We'd love to hear from you! Reach out using the form below or email us at hello@arozen.com.au
Our support hours are Mon - Fri, 9 AM – 6 PM AEST. We will typically get back within 3 business days and will endeavour to reply as soon as possible.
Additionally, check out our comprehensive FAQs page, it might have the answer you need.

Press Enquiries
For interviews, product images, brand assets, and more, please contact us via email at hello@arozen.com.au